33 Years

And Counting……

Not just an online business, Appliance Giant is a true "bricks and mortar" type business with a store location and distribution centre in Sydney's South West...

“Good service and prompt delivery, highly recommended”

Muralidharan

“Arrived very quickly - much earlier than originally indicated. Excellent price. Very happy”

Kimble

“This product was delivered very quickly and I'm very happy with the purchase.”

Steve K.

very efficient and met all expectations.

Judith H.

We do things differently... the AG Story

Back in 1991, we opened our first retail store in Fairfield, NSW as Fairfield Discount Appliances. Following the huge success and organisational growth with our 150sqm Retail Store we decided to relocate into an 880sqm shopfront on Ware St, Fairfield in 1996. In 2004, our leaders decided to join forces with a Narta Partner in “Bi-Rite Home Appliances”. January 2010, we expanded the business into the commercial market, catering not only residential customers but now builders, developers and the housing industry.

After continual success instore and commercial, in June 2016, we decided to expand our reach into the online industry. Where we established as our new brand name ‘Appliance Giant’ onto the eBay and opened our first warehouse in Yennora, NSW. We launched into the market to service the Australian market with a vision, striving to assist and make shopping for your appliances easy, convenient and available to you 24/7. Following marketplace success and the arrival of Amazon into the Australian Market, we expanded marketplace operation into Amazons Platform in December 2017.

With this continual Growth, we outgrew our two facilities and in February 2019, we moved into a larger Distribution Centre in Wetherill Park, NSW.

In May 2019, We activated our website www.appliancegiant.com.au.

We have designed the shopping process to be as easy as possible and keep you informed every step of the way, both before and after you buy. We’ve grown and moved locations 5 times over the last 3 years due to our growing the space we are in.

Our whole business model is built around our customer where we aim to satisfy in both in terms of product, price and in service as well. Customer obsession and making everything easier is the ground layer of our business.  We are here because we love what we do and strive towards delivering a better tomorrow for our customers.
 

Appliance Giant,
Delivering a Better Tomorrow!

AG, powered by Our Strategy

At Appliance Giant, our strategy revolves around three core pillars: service, reliability, and price. We believe that exceptional service is the foundation of lasting customer relationships. Whether you're browsing our website or visiting our partner retail showroom, our dedicated team is committed to providing knowledgeable guidance and prompt assistance. We prioritise reliability in every aspect of our operations, from sourcing products from trusted brands to ensuring timely deliveries. Moreover, our commitment to competitive pricing ensures that you always get the best value for your investment. At Appliance Giant, we don't just sell appliances – we strive to exceed expectations, delivering a seamless shopping experience built on trust and value.

Our Future, backed by tech and smiles

We believe in shaping the future of appliance retailing through continuous investment in technology at Appliance Giant. From enhancing our online platform for a seamless shopping experience to implementing state-of-the-art logistics solutions for faster deliveries, technology forms the backbone of our operations. We embrace innovation to stay ahead in a dynamic market, constantly exploring new technologies that improve efficiency and elevate customer satisfaction. By leveraging cutting-edge tools and analytics, we ensure that every interaction with us is not only convenient but also tailored to meet the evolving needs of our customers. Our investment in technology underscores our commitment to delivering excellence today and in the future.